I cannot say enough good things about the service and parts department. Absolutely top notch. I was looking at the new cars as I'm trying to decide if I want to get a new car. Not one single person approached me. One salesman asked a guy if he and I were together. The guy said no. And yet the salesman never asked if I had any questions. I was there for almost an hour and a half. I'll continue to go there for service. Absolutely a great department.
Having an oil consumption test on my 2010 Accord. Went to check the oil to find out the technician didn't put the oil cap back on. Now my engine is soaked with oil. What an inconvenience, I have to drop the car off, have them clean the engine and refill the oil and start the oil consumption test all over. For what they charge for an oil change you'd think it would have been done correctly. I can get 2 oil changes for the price they charge for one. Unhappy customer
Just purchased the 3rd car from Jay Honda! My salesperson, Rick was patient and quick to explain every single process. I appreciate the no pressure sales! Thank you, Rick!
I called and asked for a sales person. told him I was going to buy a car today. Asked for best out the door price on a specific vehicle. Was told he was too busy and would forward my request to a sales manager. After not getting a call back I called and asked for a sales manager. After making same request of him I was told that was not the way they do things and that i would have to come in and put my time in talking to someone in person. I have a price from 5 other dealers. I assume they know that they could not compete.
Great experience and they presented a great vehicle at a fair and competitive price! Rick and Joe were great to work with. They treated us with customer satisfaction as their priority!
Jay Honda is a US Car Dealer based in Bedford, Ohio. Jay Honda is located at 175 Broadway Ave, Bedford, OH 44146, USA.
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